problems with premium

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problems with premium

isabellerave
Newbie

I paid for my spotify premium account for this month, but now I cant listen to my music offline, all of my playslists are gone and I get the commercials every ten minutes. Does anyone know what I can do best? Already tried logging off/in several times

1 Reply

Bittencourt
Rock Star 21
Rock Star 21

Hi @isabellerave, welcome to the Spotify Community!

 

Do you have the receipt of your purchase? You should have received an email with it.

 

Please double check the info from this email with the info here. You might have a second account...

 

BittencourtRock Star 21
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