"Block from Inbox" not working as expected

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"Block from Inbox" not working as expected

Regular

I have selected "Block from Inbox" for a particular user but when they share music to me, its still shows up in my inbox. I would expect this feature to stop this. Am I expecting this feature to do something it is not designed to do?

7 Replies
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Re: "Block from Inbox" not working as expected

Community Legend

Hey! Welcome to the community 🙂 

 

What device are you using? I don't appear to have that option on the desktop version?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: "Block from Inbox" not working as expected

Regular

I am using the windows desktop version.

 

Go to Inbox, then right click on username under "friend" column, then "Block from Inbox" should be an option in the context menu.

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Re: "Block from Inbox" not working as expected

Community Legend

Ah I see it now, I never even knew that was there! 

If you click on "Filter" at the top and tap the "Only messages from friends......" option so they still show up?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: "Block from Inbox" not working as expected

Regular

Yes they do, as he is still a friend. I just want to block his "shares".

 

I think the most annoying part is the notification that shows and the message that gets sent via my facebook inbox.

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Re: "Block from Inbox" not working as expected

Community Legend

Let me see if I can get a member of the Spotify team to look into this for you. 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: "Block from Inbox" not working as expected

Community Legend

Just got a reply from one of the community moderators. This is a known issue which has been reported and escalated internally. 

There is another similar report from a while back here.

 

It is being worked on, hopefully a fix will make it out soon!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: "Block from Inbox" not working as expected

Regular

Much appreciated. thanks.

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