Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
"Close accout" button doesn't work.
I am trying to close my account, but clicking "Close account" button just redirects back to 1st step.
https://support.spotify.com/lt/contact-spotify-support/
Tried multiple times on multiple browsers, usually same result, but sometimes error message is displayed:
Solved! Go to Solution.
Hey @user-removed,
Just jumping in for @OneByBoo, In this case I'd recommend reach out to Spotify Support and they'll be able to manually help you do this from their side, how to reach them is listed below 🙂
Let connect you to support, please fill out the online contact form. A great way to reach Spotify via Twitter and Spotify offer support here via Direct Message! @SpotifyCares, Don't worry Spotify also offer support via Facebook! Shoot them a message Spotify Cares Facebook page.
These are the best ways to contact Spotify but be aware there maybe a slight delay to responses depending on the number of incoming support requests usually no longer than 72 hours (3 Days) You may also get a automated reply saying to check the community - we suggest you reply to this to ensure your ticket has been queued.
/ES
Hey there @user-removed,
thanks for reaching out to the community !
Please try loading you account page using an incognito web page or a different browser and re-do the steps.
It sounds simple but tends to do the trick.
Let me know how you did 😃
Hi, @OneByBoo, forgot to mention it in original post, but it doesn't. Tried multiple times on multiple different browsers.
Hey @user-removed,
Just jumping in for @OneByBoo, In this case I'd recommend reach out to Spotify Support and they'll be able to manually help you do this from their side, how to reach them is listed below 🙂
Let connect you to support, please fill out the online contact form. A great way to reach Spotify via Twitter and Spotify offer support here via Direct Message! @SpotifyCares, Don't worry Spotify also offer support via Facebook! Shoot them a message Spotify Cares Facebook page.
These are the best ways to contact Spotify but be aware there maybe a slight delay to responses depending on the number of incoming support requests usually no longer than 72 hours (3 Days) You may also get a automated reply saying to check the community - we suggest you reply to this to ensure your ticket has been queued.
/ES
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…