"Login Failed" can't login

"Login Failed" can't login


I tried to login on the spotify app but it says i can't because i'm not connected to wifi even tough I am connecte to wifi.  Why and how can I fix it so I can listen to music? 

1 Reply


Hey @1156534756,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LukeSpotify Star
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