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Hi
I distribute through Distrokid and went through process and found my artist page. But after login it says "Something went wrong... we need more details". When I press ok it just goes back to search page for the artist name and so goes around and around.
Can anyone help?
Thanks
Hey @mcregedit,
Thanks for coming to the Community.
When did you distribute your content via DistroKid?
Hi Maxim
Thanks for your reply. It was December 21st 2017
Thanks!
Okay, that's odd then.
Can you try requesting access via https://artists.spotify.com/c/add-artist?
Let me know how it goes.
Unfortunately it does the same thing and goes round the houses again to the same message.
Can you give it a try on a different device and/or on a different browser?
Tried different browsers and devices no luck.
Wrote to main help at spotify but no response
Same problem. I distribute through CD Baby and can't access to my dashboard of audience, streams, etc.
Hey everyone,
Thanks for reporting this in the Community.
In this case, it's best to reach out to Creator Services team so they can look into this issue: https://artists.spotify.com/contact
Thank you. I've sent a message through that link.
I've sent a message to that link a week ago, still no answer.
Hey @wkag8-833_ghg,
It can take a few weeks for them to get back to you 🙂
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