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"Spotify has been paused because account is being used somewhere else"

"Spotify has been paused because account is being used somewhere else"

I am getting a notification that my account has been paused because it is being used somewhere else but no one has my password and Spotify was not running on any other devices? 

 

This only happens when I am at my yoga studio while teaching a class (of course!) The music stops. 

 

Any help is appreciated!

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1 Reply

Hey @sydshoff!

 

I understand you said that no one knows your password, however, let's make sure of this 🙂

 

Please can you login to here:https://www.spotify.com/account/change-password/ and update your password.

 

Next, go to https://www.spotify.com/account/overview/ then at the bottom of the page click on 'Sign out of everywhere'.

 

Let me know if this helps 🙂

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