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"Your account is used elsewhere" I've tried everything I could think of.

"Your account is used elsewhere" I've tried everything I could think of.

I there

 

I have the problem described in the subject.

 

I followed the procedure on the online help : disconected every where and changed my password (I actually did that Twice in case it didn't work the first time) (procedure is here : https://support.spotify.com/us/using_spotify/troubleshooting/spotify-has-been-paused-because-your-ac...)

I changed my password for facebook, and Gmail. Just in case

I removed all offline devices.

I revoked access every non Spotify apps I could (I only kept Year in music, Lithium community and  support.spotify.com login), including Sonos (which I have not used for 5 months as I don't have access ot the speaker anymore).

I killed whatever Spotify thread on my two computers.

 

And it still happens...

 

As far I'm concerned the only thing left, and I'm really close to do it, is to cancel my account and take another one(@spotify or elsewhere at this point I just want to be able to listen to music for more than 10 seconds again).

 

I'm loosing my mind and I'm getting angry which I don't like.

 

So, one last message to see if some can help me. Pretty please ?

Reply
2 Replies

I have exactly the same issues and am at angry stage. Can't log in, tried all you have and it just loops so I can never get in. I need a human from spotify to assist. 

Just 1 hour ago this problem started for me aswell. I've logged out of all devices twice, changed email, changed password. Still can't play any song longer than 1 minute before it gets interupted with the message "Account is being used elsewhere". 

 

The fact that you and others seem to have a similar issue right now eases me a bit since now the problem seems to lie with spotify, therefore, my account is not actually compromised. 

 

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