Announcements

Help Wizard

Step 1

NEXT STEP

"other devices available" while on public transport - HACK?

"other devices available" while on public transport - HACK?

I was having an issue today while on the subway. My music stopped and some other music started playing. I noticed, that there were "other devices" available and some other user was listening on my account! I even saw his name on my device/app. I was using cellular, wifi/bluetooth/nfc not activated. how is this even possible?

Can Support check if my account privacy is compromised?

 

thanks in advance

Reply
1 Reply

Hey @cl4sh!

 

It's not cool that this happens. The best thing you can do is log out of every device here. Then, reset your password here. This should prevent anyone from getting into your account. If it continues to happen, the support team can jump in to help you. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

 

Cheers!

Suggested posts