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"sighn out everywhere"

"sighn out everywhere"

So there was a point a few months back where my subscription lapsed. rather, I cancelled it for a few months. I started my subscrition back up since then. BUT Inbetween the times I had the subscription I hit the "sign out everywhere" button from my computer because I gave a friend my iphone since I got a better phone... My question is: why is it that worked for my Android phone, but not the iphone? Months later, just tonight my ex friend I bumped into at a party found out I was paying for spotify again because I was playing dj for the event. she loaded up the app two months afterwords of me hitting the "SIGN OUT EVERYWHERE" button and was able to skip the song I put on and play a song she wanted to hear. Spotify needs to check their security protocols, because if I click an option that is supposed to kick every device off my account, but it does not, that is an invasion of my privacy. And Do not give me some line about "she must know my password" because that is impossible, I typed it in myeself, with no one looking on the iphone about five months ago. not one soul knows my password besides me.

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1 Reply

Hey @XilE-

 

Sorry to hear about this problem.

 

It is recomended to first change your password and then press the "sign out everywhere" button. Try doing that to see if it helps.

 

That way it for sure will log them out because the password has changed.

MattSudaSpotify Star
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