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random people logging in

random people logging in

for the past few days i have gotten messages from spotify about someone from the united states logging into my account, I changed my password, revoked accesses and signed out everywhere, a few minutes later, the message pops back out again saying that someone from the united states has logged into my account, before you say to check the email, the email had the spotify hyperlinks and was the same email that sent the confirmation about changing my password.

Screenshot 2020-12-26 121756.png
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2 Replies

if I were you I would contact Spotify it can be frustrating when someone logs in your account especially Spotify as it’s the best music streaming service.

Hi there @hiccuphermit,


Welcome to the Community!

 

We'd recommend following all the necessary steps from this Article to secure your account.

 

If you still experience suspicious activity after performing the steps from above, reach out to our customer support team and they'll be happy to assist you further.

 

Hope you find this info useful. Don't hesitate to reach out again if you have questions.

AlexModerator
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