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removal of device

removal of device

Plan

premium

Country

United Kingdom

Device

iphone se

Operating System

ios 11.3.1

 

My Question or Issue

My niece keeps using my account on her alexa device without my permission.  I have changed my account password but she can still log in.  Some help please.

 

Reply
1 Reply

Hey, @miked4266 -

 

I suggest signing out of your devices before changing your password. 

 

You can sign out of all your devices through your account page; Click SIGN OUT EVERYWHERE

 

After you signed out of your devices, please change your password so only you can access your account;

 

If the issue persists, please get in contact with Spotify Support through here.

 

Thank you 🙂

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