retrieve card data

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retrieve card data

mateusanjosv
Casual Listener

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons

 

What do they suggest?

3 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @mateusanjosv,


Thanks for reaching out.

 

The Spotify Support team doesn't have access to that info.

 

Can you let me know what's happening exactly? Maybe I can help or point you in the right direction.

MaximRock Star 24
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mateusanjosv
Casual Listener

Yes! What happens is that my mother lost the card and we need to make an urgent purchase of an air ticket to a cousin with Leukemia. We have the data for confirmation, but not the card number ... expiration date and security code.

Maxim
Rock Star 24
Rock Star 24

Thanks for your reply.

 

I’m afraid Spotify can’t access your credit card information due to privacy reasons. I recommend reaching out to the issuer of your card for more support on this issue. If there’s anything else, feel free to give me a shout.

 

Thanks, hope you’re having a nice day!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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