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retrieve card data

retrieve card data

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons

 

What do they suggest?

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3 Replies

Hey @mateusanjosv,


Thanks for reaching out.

 

The Spotify Support team doesn't have access to that info.

 

Can you let me know what's happening exactly? Maybe I can help or point you in the right direction.

MaximSpotify Star
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Yes! What happens is that my mother lost the card and we need to make an urgent purchase of an air ticket to a cousin with Leukemia. We have the data for confirmation, but not the card number ... expiration date and security code.

Thanks for your reply.

 

I’m afraid Spotify can’t access your credit card information due to privacy reasons. I recommend reaching out to the issuer of your card for more support on this issue. If there’s anything else, feel free to give me a shout.

 

Thanks, hope you’re having a nice day!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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