Announcements

Help Wizard

Step 1

NEXT STEP

set up a new device for my daughter on our family account

set up a new device for my daughter on our family account

Plan

Premium

Country

UK

Device

(iPhone 6) 

Operating System

(iOS )

 

My Question or Issue

I have a family premium plan and wish to set my plan member daughter up with our family plan on her new iPhone. I've found the Spotify app but don't understand whether I need to log in with my account details on her device OR using er family member name ? From there, which password would be required and if needed, how do I get a new password for my daughter?

 

 

Reply
1 Reply

Hi there @carneypf,

thanks for posting !

 

Each family member who wants to join the plan must have his/her own individual account set at the same physical address as the owner of the plan.

 

In order to have them on board, the owner sends an e-mail invitation to the potential member which must approve it from his own device and not the owner's device.

 

In order to learn how to do that correctly, please make sure to read the instructions provided on this help page.

 

Let me know if you have any further questions 🙂

Suggested posts