signed up to unlimited - still getting ads

[bigj5555]

why am i still gettings ads with my music?  thought the £4.99 was so you didnt have ANY ads ?

[Adam · Accepted solution]

Hey there, our system is showing that you haven't logged into your account since upgrading. If you log out and back in again with your Facebook details, you'll be enjoying the ad-free life.

[bigj5555]

hi adam - just done that - PERFECT - THANK YOU - superb service and music selection - love it 😉

[Adam]

No worries. Enjoy the music! 🙂

[user-removed]

Hi there, I have a similar issue (In one Compuetr is Unlimited and in the other is FREE). I have tried to log in log out and reinstall the software.

Whats else can I do:

[Adam]

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@ferfujibr wrote:

Hi there, I have a similar issue (In one Compuetr is Unlimited and in the other is FREE). I have tried to log in log out and reinstall the software.

Whats else can I do:

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If you log out and back with your username ferfuji rather than your full email address you should start to enjoy the ad-free life.