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somebody is playing music on my account

somebody is playing music on my account

somebody has logged in to my account and randomly started playing music,
i'm sure it's not one of my relatives and i've changed my password and also logged out everybody on my account, but the other device didn't seem to bothered by it and kept playing music on my account.

He seems to be logged in on a laptop with the web player on opera.

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3 Replies

Hey @DutChen18,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
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Thanks for your quick reply @Maxim, but like i said i've already changed my password and since i still have access to my account the second step doesn't really apply here.

Unfortunately, I'm unable to provide any support regarding this. I'd recommend taking another look at the support article and eventually doing step 2.

MaximSpotify Star
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Note: I'm not a Spotify employee.

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