somebody uses my email adress

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somebody uses my email adress

weissnix
Casual Listener

hi there

I am Spotify user for at least 5 years now. Today I received an email, where I "created an account" with another email (I didn't confirm this). I also received a similar email a few days ago from Facebook.

So how can I arrange that this wrong email will be deleted from Spotify? I can't find a support link or anything like that.

Maybe somebody else with same issue?

 

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Re: somebody uses my email adress

Rock Star 14
Rock Star 14

Hi there @weissnix!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MantisentilRock Star 14
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Re: somebody uses my email adress

weissnix
Casual Listener

no, this is not what I mean. Nobody uses my account, but someone created an account with another email-address, which is mine!

Re: somebody uses my email adress

Rock Star 14
Rock Star 14

@weissnix

 

Can you make sure you are the only one with access to that e-mail adress? If so you can reach Spotify through here.

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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