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someone is using my account and changing my password isn't working

someone is using my account and changing my password isn't working

 

Plan

Premium

Country

USA

Device

iphone 6s, macbook air

 

 

My Question or Issue

 

someone has been listening to stuff on my account, interrupting my songs. i tried logging out all devices and changing my password but they're still using it. in "my devices" they seem to be listening on opera, which i don't use. how can i stop this person from using my account when i've already done the recommended solution? 

 

Reply
1 Reply

Hi @y-av_cw724lt,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your Spotify account, I highly recommend following all the steps provided in this support article to secure your account.

 

I also highly recommend reading this support article regarding measures you can take to protect your Spotify account.

 

Let me know if you have any other questions, and have a good day!

AdamDamSpotify Star
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