someone is using my account and changing my password isn't working

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someone is using my account and changing my password isn't working

y-av_cw724lt
Newbie

 

Plan

Premium

Country

USA

Device

iphone 6s, macbook air

 

 

My Question or Issue

 

someone has been listening to stuff on my account, interrupting my songs. i tried logging out all devices and changing my password but they're still using it. in "my devices" they seem to be listening on opera, which i don't use. how can i stop this person from using my account when i've already done the recommended solution? 

 

1 Reply

TreyAnastasio
Rock Star 7
Rock Star 7

Hi @y-av_cw724lt,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your Spotify account, I highly recommend following all the steps provided in this support article to secure your account.

 

I also highly recommend reading this support article regarding measures you can take to protect your Spotify account.

 

Let me know if you have any other questions, and have a good day!

TreyAnastasioRock Star 7
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