Someone seems to have recently logged into my account.
Not sure if all of this is related, but:
1. I connected my account to the Sonos speaker of a friend
2. A few days later wierd music was playing already when I opend the mobile app, but it wasn't my friend
3. Now all my playlists are gone.
I already logged out of all devices. But I would like to recover my playlists. Can anyone help me?
Solved! Go to Solution.
Just checking in. Is everything resolved? Are you fully back up and running?
Huge thanks to @thomaspepper19 for those steps, that's exactly what needed to happen in this case 🙂
If you're still having difficulties, we'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.
Thanks, keep us posted,