songs are not available

Reply

songs are not available

Geojo
Newbie

Hello,
I'm using Spotify free for over a year, but in the last three months I have problems listening to songs or playlists..

There's always a blue coloured message (translated from german), which says "This song is not available. If u have this data on ur pc u can import it". That happens even with playlists suggested by spotify!
What can I do?
I've allready installed the latest version, but the same problem showed up after a while..:/

 

1 Reply

Re: songs are not available

osornios
Rock Star 24
Rock Star 24

@Geojo

 

Try a clean reinstall:

 

Log out of Spotify and then close the program.

Uninstall

Browse to the cache. The default location should be C:\Users\%Username%\AppData\Local\Spotify\Storage and delete everything inside the folder.

Delete the folder C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\ There is a folder for each profile that has been logged into Spotify on that computer account.

Reinstall.

 

Going back to a previous version is another possible solution.

 

Check this thread out:

 

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/This-track-is-not-available-for-all-...

 

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS