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spotify Premium no longer working on my new phone S5

spotify Premium no longer working on my new phone S5

Hi I had purchases spotify premium and it working just fine on my old phone. Now that I have switched to the S5 and had to re login to spotify, it is no longer working. My play lists are still there but it plays ads and only allows me to shuffle music. Am I still being charged premium? ?
2 Replies

Hi there welcome to the community!

Does your account appear as premium on the account overview page?

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Hello And welcome 🙂
So you are saying that its working on your old phone... In case of that The problem Must be local on your s5. Have you already tryed an reinstallation or have You cleared The Cache?

Anyway if this won't help please answer so i will Continue My research 🙂

Kind regards,

Max aka. Amarro

If i helped you don't forget to leave a "Kudo" or "Accept as Solution".

( Twitter // Spotify )

What is a Spotify Rock Star and how do i become one?

Im not a Spotify Employee.

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