spotify account broken

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spotify account broken

3riczhang
Newbie

Plan

Free

Country

 USA

Device/OS

Desktop Windows/Web Player

 

 

My Question or Issue

 On Web Player, I can play music fine as a guest, but once I log in, the UI still shows up but when I click on something to play it, it just doesn't play.  

On the Desktop app, when I log in, the app just goes black except for the 3 dot menu in the top left and nothing loads.  

1 Reply
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Re: spotify account broken

Rock Star 11
Rock Star 11

Hey @3riczhang!

 

That's not cool, can you try having a clean reinstall of the app? Just follow these steps

 

Let me know how things go!

Jose_MRock Star 11
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