spotify family

[paulrand]

I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add to what I already have?

[MattSuda · Accepted solution]

Acorrding to the family help guide:

 https://support.spotify.com/learn-more/guides/#!/article/spotify-family

I'm already on a Premium subscription. What happens when I upgrade?

If you're already a Premium user, don't worry! We won’t bill you until the time you’ve paid for has run out, taking into account the increased price. You can review your renewal date on the subscription page.

If you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.