spotify solo me va en modo de prueba de fallos con conexion en red

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spotify solo me va en modo de prueba de fallos con conexion en red

pizo
Casual Listener

Si me bajo el instalador y lo instalo (he probado a desinstalarlo tambien y volverlo a instalar) me da un error durante la instalación (error 17). El único modo en el que me deja instalarlo es en prueba de errores con conexión en red, incluso ahi me deja abrir el programa. Pero cuando vuelvo a modo normal y le doy a abrir el programa me sale el error de que no tengo acceso al dispositivo, ruta de acceso...

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Peter__
Community Legend

Hey 🙂 

 

Does using the Full Installer package from http://download.spotify.com/Spotify%20Installer.exe make any difference? 

Can you also try temporarily disabling your anti-virus?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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4 Replies

pizo
Casual Listener

El sistema operativo es windows xp. He comprobado que el firewall de windows está desactivado

 

Solution!

Peter__
Community Legend

Hey 🙂 

 

Does using the Full Installer package from http://download.spotify.com/Spotify%20Installer.exe make any difference? 

Can you also try temporarily disabling your anti-virus?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

pizo
Casual Listener

Very thanks Peter!

 

I have an old version in my computer of AVG antivirus and i uninstall AVG and spotify go wright! 

 

I use  Avast antivirus since two months ago, and I thought that AVG was disabled, but AVG still work. 

 

Peter__
Community Legend

Ah pesky anti-virus! Glad you got it working 🙂 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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