spotify stopped while listening & now will now allow login.

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spotify stopped while listening & now will now allow login.

chippergr
Newbie

In the middle of listening on my desktop and account logged out and now when I cannot log back in. Keeps telling me that my user name and password are wrong but I am possitive that they are correct.

1 Reply

driveflanger
Community Legend

Hi. You say that you were listening music and then you were logged out and now you cannot log in back. right?....I think  maybe that means your password was changed somewhere. I'd suggest you to change your password and try a new one. If you cannot do that either, you should contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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