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spotify took money out of my account even after a cancellation!

spotify took money out of my account even after a cancellation!

Not pleased atall with this, i brought the three month 99p package a while ago and cancelled it a couple days ago. i was actually pleased with my subscription and was thinking of resubscribing at a later time however went to have a look at my statements today and found that spotify had helped themselves allready. This has really bothered me and i would like a refund.

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Hey there!

 

This does not sound good at all!

 

Don't worry, Spotify Customer Support are super nice and friendly and can look into this for you.

 

Get in touch with them via email using the contact form here, or on the Twitter handle @SpotifyCares and on Facebook SpotifyCares.

 

Thanks!

I had the same thing! I also had the 3month deal.

I cancelled my subscription, and i even got a mail to verify this.

However, today spotify charged me for another full month..
And made my account premium again, without me asking for it. 

 

Not really pleased with it..

 

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