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Plan
Free/Premium
Country
Device
Pc
Operating System
Windows10
My Question or Issue
when the blue dot showed up in the top right I immediately clicked on it to update but when I restarted it didn't actually update and then after I went to the 3 dots in the top left and then went to help then about Spotify because from there you can update and it says that there's a new version of Spotify that is available it is 1.1.47.684 and on the right it says click here to download but when I download and restart it doesn't actually update when I go back to about Spotify it says there's still a new version of Spotify available and I didn't actually update and I want to fix this and update to the new version
Hey @KyleRR,
Thanks for reaching out to us and describing the situation so well.
Let us know if this issue persists once you've performed a clean reinstall on the affected device. We recommend this step since it'll get you automatically the latest app version with all necessary updates and remove any corrupted files from previous installations.
Hope you find this useful. Let us know how you get on.
Hi,
I updated to the version "1.1.47.684.g136419d9-a" and I cant change the location to download songs. Could you please help? I cant seems to change to installing location of the app too.
Thanks!
Hey @haaazzzzz,
Thanks for posting.
It seems that youโre seeing the new desktop client we're trying out. That's why there might be a difference in the available features to what you're used to. There is a thread in the Community, where you can share how you feel about the new design. Check it out here. We'd appreciate your feedback, as our developer team is always open to suggestions on how to improve the user experience.
Hope this shines a bit of light on the matter. We'll be here if you have any other questions.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ