spotify upgraded the wrong account

spotify upgraded the wrong account

höraufzusingen

I have two spotify accounts, one that I use and another that I don't use anymore.

I upgraded the account that I use to Premium but it's still free. The other account is now on Premium even if I did'nt use it. So I had already to pay and would like to have my money back!

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1 Reply

EthanS1

Hey @höraufzusingen

Speak to these guys for a refund

You'll need to speak to Support!

Feeling Social?
Pop them a Direct Message on twitter @SpotifyCares with your Spotify Username and Problem!

Or use this Form at https://support.spotify.com/contact-spotify-support/.

If you get an automatic response, Please reply straight back it will be queued for a agent 🙂

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