still got charged after cancelled premium

[Pumpkin86]

This is not the first time this happened. I cancel but still got charged. I buried my grandma and had to still pay out of pocket for her funeral so I knew I wouldnt have money to pay for spotify at that moment. Now my bank is overdrafted because of it. My bank will deleted the overdraft charged is spotify reverse it. Can that be done? So I won't have no overdrawn account.

[ItsJamesJ]

Hi Pumpkin86.

Sorry to hear that you've been charged when you didn't want to be. 

Unfortunately we're unable to resolve this here, as the majority of users here are only volunteers 🙂
To best solve your problem, you should contact Spotify via their contact form or if you're feeling social you can reach out to them on Twitter

Best of luck, 

 - James 🙂