Hey @janulf,
Spotify Customer Support can help you out. Just reach out to them through one of these channels:
Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)
Facebook: http://bit.ly/SpotifyCaresFB
Twitter: http://bit.ly/SpotifyCaresTW
If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Customer Support usually replies within 24-48 hours. 🎧