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student discount

student discount

I previously had the normal spotify premium but unsubscribed because i found out there is a discount for students. However when i try and resubscribe for the student discount it tells me there is another account with my same student credentials. I only have one account so not sure why it is telling me there is another account matching mine. Any thoughts? helpful idea?

 

Thanks 

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1 Reply

Hi there @rudolph13! I personally don't have a solution for your issue, so I would recommend getting in touch with support, and they should be able to get this sorted for you. This can be done by either reaching out to @SpotifyCares on twitter; messaging support on Facebook; or through this contact form. If it's been more than 48 hours without a response, reply to the e-mail you received confirming they got your message (if you used the contact form), or, if you messaged them through Twitter or Facebook, shoot them another message there.

 

Please don't hesitate to let me know if there's anything else I can help you with!

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