suporte Canvas

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suporte Canvas

fer_lps86
Newbie

Estou precisando de ajuda pois na minha conta Spotify não aparece a opção Canvas.

O interessante é que o meu plano é família e outros membros possuem a opção Canvas.

Plano

Premium

Brasil

 

Device

(Samsung A71)

Operating System

(Android)

Estou triste por não existir essa opção em meu aplicativo.

Screenshot_20210821-153119_Spotify.jpg
1 Reply

Jeremy
Moderator
Moderator

Hi there @fer_lps86,

 

Thank you for reaching out to the Community. We hope you don't mind us replying in English.

 

Just to confirm, do you have the option if you log in on a different device?

 

If you don't, it's probably related to your account. In that case we suggest that you always keep your app up to date for any possible changes.

 

You can also create a new account to see if you get the option in that one. If you do, you can head over to this article that provides you information on how to transfer your music from one account to another.

 

Let us know how everything goes 🙂

Take care!

 

JeremyModerator
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