Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[support] Your country does not match the one set in your profile.

Solved!

[support] Your country does not match the one set in your profile.

Hi, I created a Dutch spotify account and used a proxy because of some internet related problems recently.

Now I get the Your country does not match the one set in your profile. error and when I try to change it on the profile, I can't select the netherlands anymore! The only option available is the USA.

Reply

Accepted Solutions
Marked as solution

Hey!

I've taken a look at your account, and it seems to be set to "Netherlands" at the moment. Strange. You might want to try placing a postal code into your account too, that might help.
Airhorn Enthusiast

View solution in original post

Marked as solution

Well, no idea what just happened, but something just fixed it 😛

Thank you! 😄

View solution in original post

4 Replies
Marked as solution

Hey!

I've taken a look at your account, and it seems to be set to "Netherlands" at the moment. Strange. You might want to try placing a postal code into your account too, that might help.
Airhorn Enthusiast
Marked as solution

Well, no idea what just happened, but something just fixed it 😛

Thank you! 😄

I am getting this issue when trying to log in to spotify, my country matches my location but I get this error and cannot log in, please help, Thank you.

Please can I get support on this, I have no access to spotify...:(

Suggested posts