targeta credito cancelada

[eugeniabarbat]

Hola,

mi targeta de credito donde pagaba el premium la he cancelado por robo. ¿Puedo recuperar mi cuenta de spotyfy premium con mis playlists? o tengo que volver a darme de alta?

Plan

Premium

Country

Spain

Device

(iPhone X

My Question or Issue

[OneByBoo]

Hi there @eugeniabarbat,

thanks for reaching out, i hope you don't mind me replying in English !

If your payment method gets declined by Spotify for any reason, your Premium account will revert back to the Free subscription which is the alternative instead of canceling the account.

Regardless, your data gets saved and it waits for you whenever your choose to go back to Premium.

The minute you provide a new payment method, you'll have access to your account as it was before.

You can always view your account's status, receipts and more here.

Hope this shed some light.

Let me know if there's anything else i can help with 🙂