trouble logging in

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trouble logging in

Newbie

Plan

Free/Premium

Country

USA

Device

(Macbook Pro late 2016)

Operating System

(Windows 10,etc.)

 

My Question or Issue

I had an account about 2 years ago that I havent used since and Im trying to get back into it. I cant remember the password and I dont have access to the email anymore. I tried getting help from the spotifycares account on twitter but Im not able to remember the answers to the questions so that I can change the email and get a new password. Are there any other questions besides "name a secret playlist" and "name a recent saved song" that you can ask to verify that Im the real user of the account or not? 

1 Reply
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Re: trouble logging in

Rock Star 11
Rock Star 11

Hello @T4everse!

 

I'm afraid if you can't remember those details, you won't be able to get access to your account. However, you can always create a new account and follow your public playlists.

 

Hope this helps and have a nice day 🙂

Jose_MRock Star 11
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