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trouble of payment

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trouble of payment

Casual Listener

hi i am medine from turkey. i am an university student and i am using premium. it is normally 14 turkish liras but with my student id i was paying 7 lira it is the cut price that spotify offers to students. but yesterday i have received "you don't have 14 lira to pay spotify acc" message to my phone from my bank. but spotify supposed to take my 7 liras not 14 liras, what should i do? by the way i still didn't load money to my card, because when i load money to my card spotify will automaticly take my 14 liras. what should i dooo help?

 

2 Replies

Re: trouble of payment

Composer

So according to the Spotify T&Cs for the student discount (https://www.spotify.com/uk/legal/student-discount-terms-and-conditions/)

 

"Qualifying Students can receive the advertised discounted monthly subscription to the Spotify Premium Service for each month (each a “Discounted Month”) up to a period of twelve (12) consecutive months ("Discount Period"). Qualifying Students are entitled to activate up to a maximum of three (3) additional Discount Periods for themselves by re-submitting their Qualifying Information for re-verification."

 

After you have been on the discount for twelve months you need to confirm that you are still a student at a qualifying university or education centre. You can do this up to three times.

 

The T&Cs also state that once you reach the maximum duration your account will automatically be migrated to a full premium account unless cancelled

Re: trouble of payment

Rock Star 21
Rock Star 21

Hi @medgumus, thanks for writing!

 

Besides what @marcaevans said, could you please click on the link bellow and tell us what's your account status? Regular Premium or Premium for Students?

 

BittencourtRock Star 21
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