Help Wizard

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unable to login

unable to login

Plan

Free/Premium

Country

 US

Device

macbbok aair late 2014

Operating System

iOS 10

 

My Question or Issue

 Hi, I have had a spotify account for a while and have had no problem with it i was able to login and out no problem many times. I have recently loged out on my computer and tried to login back in knowing the password and all that happened is it continued to say it was wrong with an error 3 meassage. It also logged me out on my phone when i looged out on my computer and i have no acsess i have recet the password a comple times through email and it still shows the same error. how do i fix this?

Reply
1 Reply

Hello @amber8749!

 

I recommend you to reach @SpotifyCares with a direct message in Twitter or reach customer support via here. These two seems to be the fastest ways to get this addressed.

 

I hope this gets fixed soon 🙂 Let me know how it goes!

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