unable to upgrade premium to include student discount

[johnbgus]

Hi Mods,

I'm paying 9.99 a month while attending grad school at University of Maryland at Baltimore (on the list of schools you support with your discount).  When I log in from the student discount page, it takes me right to my account profile and there's no way to change it. Please help me get on the student plan.  Thank you.

johnbgus

[MattSuda]

Sorry for the trouble! There is currently a glitch with the student discount page for some people. The website team is still trying to fix it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.