Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Over the past few weeks I've had various people log into my account from America and Russian. They’ve added music onto my playlists and have changed things on my account. Spotify had emailed me to tel me that someone had logged into my account more than once. I have removed all third party accounts, changed my password several times and i’ve logged out on all devices. today someone from Russia logged me out of my account, this was after I had changed my passwords and logged back in. Is there anything else I can do to keep these people out of my account?
Hi @kaitlynbates,
Thanks for posting in the Spotify Community!
If you see suspicious activity on your account, I highly recommend following all the steps provided in this support article.
I also recommend reading this support article regarding how to protect your Spotify account as well.
I hope this helps, and let us know if you have any questions.
Have a good day!
Thank you for your advice, I’ve already followed the steps in the article, I still continue to have people logging into my account.
Hi @kaitlynbates,
Thanks for keeping us updated!
I recommend contacting Spotify Support, here; they can investigate this further and help secure your account.
Let us know how it goes, as well as if you have any other questions.
Have a good day!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…