unsubscribed but you ignored it and still charged me

[deepershade]

I cancel premium half way through Jan, so xould an employee of your company explain why your system is saying im still premium and you just stole money from me. So, can i have back what doesnt belong to you or do i have to chargeback?

[MonicaM_Bogota]

Hi, @deepershade!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support

Don't hesitate to drop us a message if you need us again.