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(updated for missing info) I don't have lyrics in my new spotify account?

(updated for missing info) I don't have lyrics in my new spotify account?

I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago. I have premium on that account but I don't get the lyrics feature anymore.  whenever i log into my old account though, i have the lyrics feature. I don't know if it was removed or not, but anything will help. thanks!

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5 Replies

Hey @Gwalz!

 

Could you verify that you have enabled the 'Behind the Lyrics' function?

 

You can see it in the Settings section!

 

Thanks!

Yes It's enabled

Please have in mind that not all songs have available the Behind the Lyrics function. Can you confirm me that you have tried on the same songs on both accounts?

Yeah I listen to the same songs and I've checked and they have lyrics on
the old one

Hey @Gwalz!

 

 

Thanks to @itu_ for helping you out so far 🙂

 

Could you let us know the following: 

 

  • Your exact Android device model
  • Your version of Android
  • Your version of Spotify

    We'd recommend reinstalling the app and updating your device's firmware, if there's an update which needs performing.

 Once that's all done, can you log in to that Premium account, toggle the function off and on again, and log back out then in?

 

Hopefully this should cover it and the function will work on that account for you again.

 

Keep us posted!

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