Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I recently upgraded on one account and forgot I had a Facebook account. Now neither device will link to the other and one account states Premium and while the other states Free. I need to know how to delete the one account without the Premium so I can log in with my devices.
I have deleted the Spotify off my computer and iPhone and still the issue continues. I have followed the steps given by the help page. I would like any assistance with this as soon as possible.
It seems to be that way and there is no where to delete a subscription that I have found.
You should contact customer support through this link:
https://support.spotify.com/contact-spotify-support/
They'll help you merge both of your accounts. They take, at the most, 24 hrs to get back to you.
Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…