upgradint premuim to family premuim

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upgradint premuim to family premuim

nst51_p-dh80a
Newbie

what happens if i paid the premium for the whole year and want to upgrade to family premium?

3 Replies

Re: upgradint premuim to family premuim

JulianDavid
Roadie

Hey @nst51_p-dh80a, welcome to the Spotify Community!

 

In order to get the Premium for Family plan you need to subscribe with a credit card. Now, keep in mind that the yearly subscription is only for individual accounts. If you upgrade to the Premium for Family plan, the remaining time for regular Premium in your account will become time for the family subscription. However, this will bring your next payment date forward for some weeks.

 

Let us know if you have questions. Have a great day.

Re: upgradint premuim to family premuim

ufpk18-98q_u
Newbie

 Can you at least access the Family page on the website? Because I tried several times today but it seems that the spotify.com/family links are broken. Can you help me with this, please?

Re: upgradint premuim to family premuim

JulianDavid
Roadie

Hey @ufpk18-98q_u, welcome to the Spotify Community!

 

That's odd. our website to get the Premium for Family plan works fine from our end. Could you give it another try with this link? If you still have the problem, we suggest that you try it from a computer, using a Google Chrome incognito window.

 

If you're currently subscribed to regular Premium with a credit card, you'll be able to upgrade your subscription to the Premium for Family plan here.

 

Let us know how it goes.

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