Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi... help me...
Spotify said to me : your account is used by someone else.
I changed my passeword to be sure, and he still say the same. What's wrong?
Thanks
I got the exact same problem right now, my music is paused.
Im getting the same message, does it mean my accounts been hacked?
I'm getting the same here. I've changed my password in case my account has been compromised, but I'm suspecting it's a bug.
Same thing happened to me! And now I see new people on my ''friend list''.
People I have never seen before. I can find some of them on facebook.
What can I do? Am I being hacked!? :S
Hi,
While listening to music on Spotify, the playback stopped and on top of the screen - in the yellow popup message bar - I got the message: "Spotify stopped because this account is being used by someone else".
I clicked the message away and tried another song and that one played just fine. As well as all other songs.
I checked my account, logged out and in again and everything seems just fine.
What was the cause of that message?
Marc.
I've had this error as well - am I unable to use Spotify on two of my devices at the same time?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…