username

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username

wartnip
Casual Listener

Plan

Premium

Country

 Australia

Device

Macbook Pro

Operating System

 

 

My Question or Issue

 My username in my profile account is wartnip. My visible username used to be wartnip but now is Nitin Sharma who is an Indian plastic surgeon. How has this happened and how can it be fixed? How do I change back to me?

4 Replies

Re: username

Rock Star 11
Rock Star 11

Hi there,

 

I recommend you to go to the Settings of your Desktop App and make sure that no Facebook account is connected to your Spotify account.

 

Let me know how it goes! :)

BruneliciaRock Star 11
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Re: username

wartnip
Casual Listener

Thanks. I have looked into that. I disconnected to facebook. Logged out. Logged in. The other persons name was still there. I connected to my facebook. Logged out. Logged in. Other persons name still there. Thinking I might lose spotify altogether and go with another music platform which is more secure from hackers. 

Re: username

Jimbo2001
Casual Listener

Great 

Highlighted

Re: username

Moderator
Moderator

Hey @wartnip.

 

Thanks for getting back to us.

 

It can take up to 48 hours before all changes take effect. If you are still having issues and you think that another user might be using your account, be sure to follow these steps.

 

Hope this helps. Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
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