what to do next?

[crozee]

i'm buying spotify premium for 3 months in indonesia, i'm buying from alfa group such as alfamart.

But what i see in my account the premium still do not activated, i have the receipts and payments

[MattSuda]

Hello @crozee

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.