Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

when i register to spotify my email was already in use

when i register to spotify my email was already in use

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is <mod edit - snip> and that he is from Argentina and also his birthday.... How can i change my user name? 

An How is it possible that this happend and that you didnt noticed?

Reply
1 Reply

Hey @melli87chistian,

 

Thanks for reaching out to our Community. We're sorry to hear your email address has already been used on another account. This sounds like something for our Accounts team to look into.

 

You can reach them by heading over to our contact form.

 

We hope this helps out! Keep us posted.


Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random