where's my premium?!

[memmuska]

I have had spotify premium for several months, and it has worked just fine. Now I wanted to have a break, and tried to shut down my subscribson, but my account says that i only have spotify free!?!  I have payed that 9.99 every month, so whats going on!? 

[Joe]

Did you log in with the correect credentials? Try logging out and back in. If you still can't resolve this, use the online contact form and someone at Spotify can help get this sorted. If you get an automated reply, make sure to reply to it directly (even though it says not to) to speed things along.