why cant i upgrade

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Re: why cant i upgrade

Spotify
Spotify
Ok, the website should be sorted.

Kogadin - It can take a few moments to upgrade. If you could try logging out and in, it should be ok.
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Re: why cant i upgrade

Regular

Everything worked now... but i didnt get the 30 day trial.... well 10 €

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Re: why cant i upgrade

Community Legend

@Kogadin wrote:

Everything worked now... but i didnt get the 30 day trial.... well 10 €


If you get in touch with support using the online contact form they will be able to to get that sorted for you 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: why cant i upgrade

Regular

Ok ill gove it a shot 😄

 

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Re: why cant i upgrade

Newbie

ik had premium en wegens een mislukking van de betaling heb ik ineens geen premium meer.kan u de betaling nog eens proberen en activeren aub want mij lukt het niet en dit was met een maandelijkse betaling van mijn rekening.met vriendelijke groeten delvaux dirk gsm 0496/924825

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Re: why cant i upgrade

Roadie

@sloper wrote:

ik had premium en wegens een mislukking van de betaling heb ik ineens geen premium meer.kan u de betaling nog eens proberen en activeren aub want mij lukt het niet en dit was met een maandelijkse betaling van mijn rekening.met vriendelijke groeten delvaux dirk gsm 0496/924825


We don't have any Dutch speakers on the Community team (sorry!) but check out this support page about common causes of PayPal failures.

 

If nothing on there helps, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

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For common support questions, see support.spotify.com.
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